Contact Us

Report a Problem or Submit a Request

Report a Problem for public works concerns such as encroachments, potholes, illegal dumping, flooding, traffic sign issues, and more.

Report a Problem or Submit a Request Form Online form
General Inquiries Email dpwweb@santacruzcountyca.gov
County Landfill & Recycling
Public Works Switchboard
(8am-noon & 1-5PM)
Phone 831-454-2430
Buena Vista Landfill Phone 831-454-5153
Ben Lomond Landfill Phone 831-454-3951

An Encroachment Permit is required for all work done in the County right of way. Work includes utilities projects that involve excavation or trenching; street improvement projects; driveways; and tree trimming, removal, and planting within the County right-of-way.

General Inquiries Email DPWEncroachments@santacruzcountyca.gov
Public Works Switchboard Phone 831-454-2160
Fax 831-454-2385
Household Hazardous Waste
General Inquiries Phone 831-454-2606
Media Inquiries

For media inquiries on any Public Works projects, events, etc. Please contact our Departmental Communications Officer.

Tiffany Martinez, Departmental Email tiffany.martinez@santacruzcountyca.gov
Communications Officer Phone 831-454-7005
Stormwater Management

The Stormwater Section reviews when there are new and/or replaced impervious and/or semi-pervious surfaces, or if there are changes to existing drainage patterns.

General Inquiries Email dpwswm@santacruzcountyca.gov
Public Works Switchboard Phone 831-454-2160

Processes permits for work related to sewer connections. We conduct engineering plan review for subdivision projects involving new and existing connections, conversion from septic to sewer, and improvements on County right-of-way. We also oversee issues relating to illicit connections, sanitary sewer overflows, and commercial/industrial activities.

General Inquiries Email dpwenv@santacruzcountyca.gov
Public Works Switchboard Phone 831-454-2160
Road Operations (24-hour dispatch)

Our roads operations 24-dispatch responds to calls related to road concerns on County-maintained roads. The road operations dispatch line is available 24 hours a day/7 day a week. To see a list of County-maintained roads, visit: www.sccroadclosure.org.

24-Hour Dispatch Phone 831-477-3999
Transportation Permits

We process commercial and residential development projects, coordinating with the Engineering Review Group to ensure roadside and transportation improvements, and develop and ensure the implementation of mitigation requirements for developments.

General Inquiries Email transportation@santacruzcountyca.gov
Public Works Switchboard Phone 831-454-2160