Contact Us

Unified Permit Center / Planning Contacts

Public Counter

By Appointment Only, 701 Ocean Street, 4th Floor, Santa Cruz, CA. Appointments are available Monday through Thursday from 8:00 to 11:30 AM.

Appointments are required

for Building, Zoning, Geologic Hazards, Environmental Planning, Environmental Health, and Public Works. Please use the Appointment Scheduler to self-schedule.


Permit fees may be paid online here. A cashier is available, no appointment required, Monday through Thursday from 8:00 to 11:30 AM.


Information regarding building permit process, application requirements, permit services, and ePlan Review. Plans Examiners review applications for code and policy compliance, Building Inspectors ensure that construction is safe and consistent with the approved plans.

General Building Permit Inquiries Email Planning.BuildingInfo@santacruzcountyca.gov
Building Information Call 831-454-2260
Help- In-person or by Phone Schedule an Appointment Appointment Scheduler
Schedule a Building Inspection Schedule an Inspection Schedule an Inspection
Building Permit Application Status & Permit History View Online Application Status and Permit History
ePlan Review Assistance Tutorials ePlan Review Information
Visit our Website   Building Permits & Safety

Information about zone district standards, development potential, pre-purchase inquiries and discretionary permit applications (lot line adjustments, coastal permits, land divisions, and re-zonings).

General Zoning Inquiries Email Planning.ZoningInfo@santacruzcountyca.gov
In-person Help Schedule an Appointment Appointment Scheduler
Phone Contact Voicemail 831-454-2130
Discretionary Permit Submittal Inquiries Email Discretionary.ePlanReview@santacruzcountyca.gov
Vacation & Hosted Rental Permit Inquiries Email vacation.eplanreview@santacruzcountyca.gov
Visit our Website   Discretionary Permits & Zoning
Environmental Planning

Codes and policies that protect our environmental resources. 

General Inquiries Email EnvironmentalPlanningInfo@santacruzcountyca.gov
In-person Help Schedule an Appointment Appointment Scheduler
Visit our Website   Environmental Permits & Technical Reviews

An Encroachment Permit is required for all work done in the County right of way. Work includes utilities projects that involve excavation or trenching; street improvement projects; driveways; and tree trimming, removal, and planting within the County right-of-way.

General Inquiries Email dpwweb@santacruzcountyca.gov
Public Works Switchboard Call 831-454-2160
Visit our Website   Encroachment Permits
Stormwater Management

The Stormwater Section reviews when there are new and/or replaced impervious and/or semi-pervious surfaces, or if there are changes to existing drainage patterns.

General Inquiries Email dpw.stormwatermanagement@santacruzcountyca.gov
Public Works Switchboard Call 831-454-2160
Visit our Website   Stormwater Management

Processes permits for work related to sewer connections. We conduct engineering plan review for subdivision projects involving new and existing connections, conversion from septic to sewer, and improvements on County right-of-way. We also oversee issues relating to illicit connections, sanitary sewer overflows, and commercial/industrial activities.

General Inquiries Email dpwenv@santacruzcountyca.gov
Public Works Switchboard Call 831-454-2160
Visit our Website   Sanitation
Transportation Permits

We process commercial and residential development projects, coordinating with the Engineering Review Group to ensure roadside and transportation improvements, and develop and ensure the implementation of mitigation requirements for developments.

General Inquiries Email transportation@santacruzcountyca.gov
Public Works Switchboard Call 831-454-2160
Visit our Website   Transportation Permits
Permit Engineering Group

Primarily reviews building and development permits for site development engineering, geotechnical and geologic standards, and reviews subdivisions and associated improvement plans. We also perform safety assessments related to geological hazards.

General Inquiries Email PLNPermitEngineeringGroup@santacruzcountyca.gov
Geologic Hazards Inquiries Email geologichazards@santacruzcountyca.gov
Policy / Long Range Planning

Policies, programs, and ordinances that guide land use and protect the quality of life and natural resources in Santa Cruz County.

General Inquiries Email plnpolicystaff@santacruzcountyca.gov
Visit our Website   Policy/Long Range Planning
Code Compliance

Investigation and enforcement of building, environmental, zoning, vacation, and hosted rental ordinances.

General Code Inquiries Email code.compliance@santacruzcountyca.gov
Code Complaint Form Online Form Code Complaint Form
Vacation Rental Complaint Form Online Form Vacation Rental Complaint Form
Visit our Website   Code Compliance
Records Room

We provide access to past building permit and discretionary applications. An appointment is required to view records.

Request an Appointment Email recordsroominquiries@santacruzcountyca.gov
Request Records Online Form Records Request Form
Visit our Website   Records & Parcel Research

We administer the County’s affordable housing and community development programs to create and maintain affordable housing in the unincorporated County.

General Housing Inquiries Email HousingProgramsInfo@santacruzcountyca.gov
Phone Contact Voicemail 831-454-2332
Visit our Website   Housing
Planning Fiscal
Planning Cashier Phone 831-454-3246
Contact Email planningfiscal@santacruzcountyca.gov
Pay Online   Planning Fees & Payments
Public Hearing Information
Public Hearing Agenda Information Voicemail 831-454-3371
Upcoming & Past Agendas View Online Agenda Webpage
Visit our Website   Public Meetings & Hearings
Street Addressing
Call 831-454-2144
Email Street.Addressing@santacruzcountyca.gov
Visit our Website  Street Addressing
Storm Safety Assessment Information
Call 831-454-3171
Media Inquiries

For media inquiries on projects, events, etc. Please contact our Departmental Communications Officer.

General Inquiries Email tiffany.martinez@santacruzcountyca.gov
  Phone 831-454-7005
Additional Ways to Contact Us
Planning Switchboard (8AM–noon & 1–5PM) Phone 831-454-2580
Public Works Switchboard (8AM-noon & 1-5PM) Phone 831-454-2160
Planning, General Information Desk Voicemail 831-454-3252
Special Needs for Programs & Services (5-day notice required) Phone 831-454-3137
TDD Phone 711